Warranty Information

Warranty Information

ARCHON Barbell “Lifetime Warranty”

The ARCHON Lifetime Warranty protects your barbell from material defects and construction. This warranty does not cover the product if it becomes unusable over time because of material defects or construction. If the bar is damaged do to neglect, misuse, has been altered, poor storage environments, or mishandled the warranty is voided. The ARCHON warranty does not cover abusive dropping of the bar. (This includes metal surfaces, benches, dropping with iron plates, on spotter arms, on a box, with 10’s / 15’s by themselves, or similar abuse.) Maintenance is not considered a warranty issue. Warranty is not transferable and original purchase receipt must be provided. Warranty claims are reviewed case by case by the ARCHON engineer. The determination by the engineer is final. You may feel confident that barbell defects are extremely rare as most problems are a result of neglect or abuse.

Barbell Maintenance

Sweat and damp humid environments can cause corrosion of metal. You may have been to a gym where you see those little orange spots on knurling. For some individuals this is no bother, but for others they like that clean polished look to last. This can be accomplished through the following method:

Step – 1

Gather a NYLON Stiff Bristled Brush and 3-in-ONE Brand Multipurpose Oil.

Step – 2

Using your nylon brush, brush away excess chalk and grime.

Step – 3

Take your oil and coat your barbell. Next take your brush and work in the oil into the knurling.

ARCHON barbells are protected by the top coatings in the industry. Rather than the cheaper oxide coatings, “ARCHON only uses BLACK ZINC and CERAKOTE as we want you to enjoy a quality barbell for years to come.”

 

ARCHON Slam Ball Warranty: 1 Year

Slam balls are not intended to be slammed on hard surfaces, such as concrete, road pavement, tennis courts, etc… These surfaces must be protected by fitness matts. Warranty covers defects related to product construction under proper use.

 

POWER CAGES: PC-A

Frames: LIFETIME (Construction or Material Defect)

2 Years Bolts, Nuts, Washers.

5 Years Structural damage under proper use.

1 Year Rubber foot caps, plastic caps, Bar protection strips, Rubber washers.

For the steel frame it is recommended to spray some protective lubricant on a rag, such as a 3-in-ONE Brand Multipurpose Oil and wipe down the steel on the machine. In humid environments this will add an extra layer of protection. We recommend once a month minimum in humid environments.

 

CABLE STATIONS

5 Years FRAME – Structural damage under proper use.

2 Years CABLES – HARDWARE – Bolts, Nuts, Washers. CS-SP

2 Years CABLES – Cable covers (1 year).

1 Year PLASTIC/RUBBER PARTS – Rubber foot caps, plastic caps, rubber washers, handles. PULLEYS. BEARINGS – Must be taken care of under proper maintenance. Maintenance is simple with our cable stations. A Teflon based lubricant should be used to wipe down chrome parts. Provide a squirt on top of plate carriage where it glides on rods and underneath, “That’s it!” It is recommended to spray some protective lubricant on a rag, such as a 3-in-ONE Brand Multipurpose Oil and wipe down the steel on the machine. In humid environments this will add an extra layer of protection. We recommend once a month minimum in humid environments.

1 Year Cable covers.

 

STRENGTH EQUIPMENT – Specialty Bars, Landmines, Single Pulley Station, etc.…

5 years Structural damage under proper use.

1 Year PLASTIC/RUBBER PARTS – Rubber foot caps, Plastic caps, Rubber washers, Handles.

2 Years HARDWARE – Bolts, Nuts, Washers, Bushings.

 

How to claim a warranty – Please email warranty@fitarchon.com with your claim. Please provide your original order number/proof of purchase along with pictures/videos of the issue you are claiming so ARCHONTM can research and develop ways of preventing this in the future.

Warranties only apply to construction – Warranty may be voided for any product that is not treated correctly or under its intended use. This includes but not limited to product being abused, not stored correctly, no/low maintenance and mishandling by the user. Cosmetic damage will only be covered upon arrival of the product. Since we are in the fitness industry it is expected for cosmetic damage or wear and tear to appear after use for certain products.

30-Day satisfaction guarantee – If you are not satisfied with your purchase due to manufacturing defects or workmanship, you may return your unused product for a refund within 30 days of the delivered date. Customer must provide receipt of purchase.

Customer is responsible for shipping charges back to ARCHON…or ARCHON can provide a shipping label to the customer which will be deducted from the return. Customer is responsible for a proper shipping container and packing.

If the product has been used or is returned with blemishes there is a 25% Restocking Fee that will be deducted from the return.

Replacement parts – If item is under warranty, ARCHON will send an unused replacement part to fulfill the customers issue/need. Customer must provide receipt.

If Warranty does not apply – If the product/part is past its warranty period, the customer has the option to purchase the replacement part that ARCHON will provide after diagnosing the issue.